QA Level 2 Award in citizenAID (RQF)

The QA Level 2 Award in citizenAID (RQF) is a regulated qualification designed to teach members of the public life-saving skills for use in the event of a deliberate multiple casualty incident.

Based on the citizenAID Pocket Guide and Phone App, this 3 hour qualification covers the ‘Run, Hide, Tell’ advice and also extends this to add ‘Treat’. This qualification teaches learners how to react safely, pass on effective messages to the emergency services, prioritise the injured and give life-saving first aid in extreme situations.

Intended Audience

The QA Level 2 Award in citizenAID (RQF) qualification has been developed for all members of the public who wish to learn valuable life-saving skills and techniques for use in the event of a shooting, stabbing, bombing or other deliberate incident.

This qualification is particularly useful for those who work in high risk environments where the risk of a deliberate multiple casualty attack should be considered, including: airports, train and bus stations, schools/colleges, shopping centres, and large public events.

Course Overview

Qualification SpecificationThe course covers a variety of topics, including: prioritising multiple casualties, dealing with an unresponsive casualty who is breathing, and controlling severe external bleeding. For a more detailed overview of the topics covered, please download the Qualification Specification.

Learners who undertake the QA Level 2 Award in citizenAID (RQF) must have access to either the citizenAID Phone App or Pocket Guide. The citizenAID Pocket Guide can be purchased here. The citizenAID Phone App can be downloaded here.

Assessment Methods

7 ​x Assessments, including a mixture of knowledge and practical based activities/assessments.


Successful learners will receive a QA Level 2 Award in citizenAID (RQF) e-Certificate personalised with their Centre’s details.

Learner Registration Fees

Price includes: Lesson Plan, PowerPoint Presentation & Videos, Guide to Qualification Assessment and Learner Interactivity Cards.

Standard Price
Please note that citizenAID is a not-for-profit initiative and this is fully supported by Qualsafe Awards. Pricing has been set to cover Qualsafe Awards’ administration costs only and all proceeds received by citizenAID will be re-invested to further the initiative.