COVID-19 (Coronavirus) – Changes at Qualsafe Group


Throughout the rapidly developing COVID-19 situation, we have aimed to provide the best possible support and maintain a high quality service.

Due to government restrictions, our offices are currently closed. With this in mind, there are some ongoing changes to our operations across the Qualsafe Group:

Qualsafe Awards…

  • We are now providing e-Certificates for all qualifications as standard. Click here to find out more about e-Certificates. Printed certificates are available at an additional cost (please see our Fees and Charges list for details).
  • Please don’t post your documents to us – if we have requested documents from you, please scan or photograph these before emailing them to our team.…

  • Our warehouse is operating at normal capacity, allowing us to process and dispatch your orders at our usual fast pace – with Next Day delivery as standard!

We would like to continue to offer our best wishes to you and your families and hope that you stay safe and healthy.

CPR Manikin Hygiene Advice – Coronavirus (COVID-19)

We have been receiving some enquires about appropriate hygiene processes for manikins in first aid courses to help prevent the spread of the COVID-19 virus.

Here is an important guidance document detailing the actions you should take to protect yourself and others during a first aid course.

Our manikin hygiene advice discusses simple hygiene, such as using alcohol and trionic wipes on the manikins, to additional precautions, such as CPR face shields and important manikin maintenance. All products mentioned within this guidance document can be found on the website.

If you have any further questions, please call us on 0330 660 0899 or email

The Emergency Services Show 2019 is approaching…

We are pleased to announce that Qualsafe Awards will be exhibiting at the Emergency Services Show on 18th-19th September 2019 for the 5th year in a row!

This fantastic two-day event brings together all disciplines from the emergency services sector to discover innovative technologies and operational solutions, share their experiences and unite in their collaborative approach to public safety.

Throughout the event, we will be showcasing our industry leading qualifications, including our progressive suite of vocational prehospital care qualifications which form part of a HCPC approved programme to become a Paramedic in 2 years. So, if you are attending this year’s event be sure to stop by Stand L55 and say Hi!

For further information on ESS 2019 and how to attend, simply follow this link to the official show website. We look forward to seeing you there!

Introducing e-certificates!

Back in May 2019, Qualsafe Awards introduced e-certificates for all our qualifications. This service is free of charge for all of our Centres and is completely flexible!

Why use e-certificates?

  • Get certificates immediately after results are submitted*
  • Make huge savings by cutting down on your postage costs
  • Reduce administrative burden by spending less time sending out certificates
  • Reduce your company’s environmental footprint
  • Access Learner certificates 24/7
  • Send certificates directly to Learners or employers with just the click of a button!

We understand that some Centres may still wish to receive printed certificates, so rest assured that this service will still be available to you at no additional cost. You will be able to continue to select printed certificates for whichever courses or Learners you like, allowing you to perfectly meet the differing needs of your customers.

What are our customers saying?

“A brilliant system! It has saved so much time and is so easy to use.”
GEM Compliance

“Oh WOW – I am so impressed – what a fabulous system you guys have! Qualsafe Awards are streaks ahead of other providers.”
Ronin SA

“I love this functionality! A great time-saving change.”
Dorset Healthcare University NHS Foundation Trust

“We initially wanted to trial e-certificates for just the Emergency First Aid at Work course, but we have now asked for the option to be added across all qualifications.”
HDP Education and Training

“The transition to the new system has been seamless. It reduces our carbon footprint, makes the process for our learners quicker and reduces our outgoings. Thank you Qualsafe Awards for the introduction of this service!”
The First Aid Box Training Solutions

* Subject to a Centre’s Direct Claims Status and any required actions.