COVID-19 (Coronavirus) – Changes at Qualsafe Group


Throughout the rapidly developing COVID-19 situation, we have aimed to provide the best possible support and maintain a high quality service.

Inevitably, due to the nature of our industry, we have seen a lower level of demand and as such, we will be offering a more limited service.

With this in mind, starting today there will be some changes to our operations across the Qualsafe Group:

Qualsafe Awards…

  • To contact us, please email info@qualsafeawards.orgWhile our phone lines are still open, we will be able to answer emails more regularly and accurately.
  • Access to our printers will no longer be possible, and so printed certificates will not be available for the time being. Therefore, we will only be supplying e-certificates until further notice.If you have not yet registered for e-certs, please click here to find out more.…

  • To contact us, please email info@qualsafe.comWhile our phone lines are still open, we will be able to answer emails more regularly and accurately.
  • Personalised Books – Unfortunately, due to COVID-19, the printers who supply our books have now closed for the safety of their staff. We have cancelled the upcoming May print run and, unfortunately, we cannot currently advise on the expected delivery date for outstanding orders. Once this service returns, we will provide further information about delivery of outstanding orders.We are currently taking provisional orders for the June 2020 print run; however, this is dependent on further advice from the government regarding COVID-19. In the meantime, we are able to supply our standard, unbranded manuals.
  • Rather than our usual Next Day Delivery service, it may take up to 7 days to dispatch items in order to reduce the number of journeys required to and from our warehouse. Please note that any Returns may also take longer to process.
  • Our plastic cards printing service will be unavailable until further notice.

During these next difficult weeks and months, we would like to offer our best wishes to you and your families and hope that you stay safe and healthy.

CPR Manikin Hygiene Advice – Coronavirus (COVID-19)

We have been receiving some enquires about appropriate hygiene processes for manikins in first aid courses to help prevent the spread of the COVID-19 virus.

Here is an important guidance document detailing the actions you should take to protect yourself and others during a first aid course.

Our manikin hygiene advice discusses simple hygiene, such as using alcohol and trionic wipes on the manikins, to additional precautions, such as CPR face shields and important manikin maintenance. All products mentioned within this guidance document can be found on the website.

If you have any further questions, please call us on 0845 644 3305 or email

E-certificates: Straight to your Learners device – anywhere & anytime!

Qualsafe Awards are delighted to offer e-certificates for all of our Centres!

By taking advantage of this innovative system, you will be able to perfectly meet the differing needs of your customers, as well as benefit from a wide range of features including:

  • Receiving certificates immediately after results are submitted*
  • Making huge savings by cutting down on your postage costs
  • Reducing your administrative burden by spending less time sending out certificates
  • Lowering your company’s environmental footprint
  • Accessing Learner certificates 24/7
  • Sending certificates directly to Learners or employers with just the click of a button

Did we also mention that this service is completely free of charge and totally flexible?!

“The transition to the new system has been seamless. It reduces our carbon footprint, makes the process for our learners quicker and reduces our outgoings. Thank you Qualsafe Awards for the introduction of this service!”

The First Aid Box Training Solutions

To find out more about e-certificates, simply call us on 0845 644 3305 or email and a member of our dedicated Customer Service Team will be delighted to help!

*Subject to a Centre’s Direct Claims Status and any required actions.

Qualsafe Awards Shortlisted for 4 FAB Awards!

We are extremely pleased to announce that Qualsafe Awards has been shortlisted for 4 prestigious awards from the Federation of Awarding Bodies, which include:

  • Awarding Organisation of the Year
  • Collaboration of the Year
  • Qualification of the Year
  • Outstanding Contribution of the Year

With the Federation of Awarding Bodies representing over 160 Awarding Organisations throughout the UK, we are incredibly proud to have been shortlisted for these fantastic awards. We feel that our commitment to understanding what our Centres want and need from an Awarding Organisation has been central to achieving these accolades, and has helped us to develop a wide range of high-quality qualifications to help our Centres succeed, but more importantly, Learners to achieve.

With the winners due to be announced on 10th October 2019, we would like to extend a special thank you to all of our Centres, whose continued support has been a key factor in our shortlisting for these awards.

The Emergency Services Show 2019 is approaching…

We are pleased to announce that Qualsafe Awards will be exhibiting at the Emergency Services Show on 18th-19th September 2019 for the 5th year in a row!

This fantastic two-day event brings together all disciplines from the emergency services sector to discover innovative technologies and operational solutions, share their experiences and unite in their collaborative approach to public safety.

Throughout the event, we will be showcasing our industry leading qualifications, including our progressive suite of vocational prehospital care qualifications which form part of a HCPC approved programme to become a Paramedic in 2 years. So, if you are attending this year’s event be sure to stop by Stand L55 and say Hi!

For further information on ESS 2019 and how to attend, simply follow this link to the official show website. We look forward to seeing you there!

Qualsafe Awards