Frequently Asked Questions

 

If you cannot find the answer to your question below, please do not hesitate to email us at info@qualsafeawards.org or call us on 0845 644 3305* / 01274 381414 and we will be delighted to help.

 

Qualsafe Awards is one of the largest Ofqual recognised Awarding Organisations in the UK and has been voted the UK’s Best Business (SME) 2018.

We have also been shortlisted for several prestigious awards from the Federation of Awarding Bodies (FAB), including Awarding Organisation of the Year, Qualification of the Year, Innovation of the Year, Collaboration of the Year, plus much more.

With extensive industry knowledge, we have a thorough understanding of what training organisations want and need from an Awarding Organisation. Our aim is to provide our Centres with a high quality, cost effective service with exceptional customer care.

Become a Qualsafe Awards Centre today to benefit from:

• Our fantastic online Customer Portal allowing 24/7 access to qualifications, uploading results and our instant e-certificate system
• Specialist support from one of the most experienced clinical teams in the industry
• Tiered discounts on Learner Registrations
• A dedicated Qualsafe Awards Customer Relationship Executive to provide one-to-one support
• A Free First Course*
• A Free personalised online First Aid Requirements Calculator
• Free personalised marketing materials, including qualification posters and fact sheets
• Access to an ever-increasing range of qualifications
• Ongoing quality assurance to provide support
• Personalised certificates to actively promote your logo and brand
• Assessment materials and guides
• Lesson plans**
• PowerPoint Training Presentations**



**For the majority of qualifications.
There are two stages to becoming a Qualsafe Awards Centre. Each stage is subject to a 10 working day processing time†.


† Please note that this is dependent upon all of the required information being provided when each stage is submitted. If further information is requested to complete the application, the process may take longer. †† This should also include details of how any whistleblowing reports received are managed.
Our Centre Approval Fee is £275.00 (+ VAT)
You can download a full list of our qualification prices here. Our tiered pricing system means we can also offer up to 12.5% off Learner Registrations for many of our qualifications when purchased in larger quantities.
We are proud to offer e-certificates for all of our qualifications. This means that your Learner’s certificates will be sent to you as soon as you upload their results*.

With e-certificates you can:

• Make huge savings by cutting down on your postage costs
• Get certificates immediately after results are submitted*
• Reduce administrative burden by spending less time sending out certificates
• Reduce your company’s environmental footprint
• Access Learner certificates 24/7
• Send certificates directly to Learners or employers with just the click of a button!

“A brilliant system! It has saved so much time and money and it is so easy to use”
Gem Compliance

We also understand that some Centres may wish to receive printed certificates and so we also offer this service at no additional cost. We aim to dispatch our printed certificates as soon as possible, with 86% of certificates currently being sent in just 2 days or less!

* Subject to a Centre’s Direct Claims Status and any required actions.
Yes, unlike many other Awarding Organisations, Qualsafe Awards does not charge Centres to add Trainers/IQAs to their Centre.
No. With Qualsafe Awards, Qualification Registration is free.
Qualsafe Awards offer a wide variety of qualifications in the following areas:

First Aid
Prehospital Care
Food Safety
Fire Safety
Manual Handling
Health and Safety
Education and Training
Health and Social Care
Community Resilience

If you would like to see a full list of qualifications offered by Qualsafe Awards and the Learner Registration fees for each, please click here.
Yes, you can download a sample version of a Qualsafe Awards question paper by simply clicking here.
Once you have completed Stage 2 of the Approval process, you will be assigned a dedicated Customer Relationship Executive (CRE). Your first contact with your CRE will be in setting up your introductory call. During this time your CRE will take you through our processes and will give you a guided tour of our state-of-the-art Customer Portal.

Your CRE is there to support you with any queries you have about Qualsafe Awards and our qualifications. You can choose to email them directly from your Customer Portal or can call them on 0845 644 3305.
As soon as you are approved, your dedicated CRE will ask you which qualification you would like 12 free Learner Registrations for. They will then add these to your account for you so that you can deliver your first course for free!
To become a Trainer or IQA with Qualsafe Awards, you just need to complete a Trainer/IQA Application Form.

Please find below the general requirements for Trainers and IQAs. Please note that these can vary depending on the qualification as some can require a higher level of experience from a Trainer or IQA than others. For full information, please consult the Qualification Specification of the qualification you are looking to deliver.

Trainers may need the following:

• A regulated vocational or occupational qualification in the course topic being delivered, for example: A regulated First Aid at Work qualification. For the majority of non-First Aid courses, Trainers will need to be qualified to one Level higher than the qualification being delivered.
• A regulated Teaching and Assessing qualification, for example, a Level 3 Award in Education and Training. • First Aid qualifications only – For Trainers wishing to deliver First Aid qualifications, we require a Log of Experience of Teaching First Aid (see section 11 for more information).

IQAs may need the following:

• A regulated vocational or occupational qualification in the course topic being quality assured, for example: A regulated First Aid at Work qualification. For the majority of non-First Aid courses, IQAs will need to be qualified to one Level higher than the qualification being delivered. A log of experience may also be required for some qualifications. Please refer to the Qualification Specifications of the relevant qualifications for further information.
• A formal Internal Quality Assurance qualification (for example, the QA Level 4 Award in Understanding Internal Quality Assurance of Assessment Processes and Practice (RQF)
Or
Proof of attendance of an IQA CPD day.

Please refer to the Qualification Specifications of the relevant qualifications for further information.

Please note that a Log of Experience is also required from Trainers, Assessors and IQAs for Prehospital Care and Education & Training qualifications; please refer to the Qualification Specification for further details.

Please note that you must register/ be registered with a Qualsafe Awards approved Centre in order to become a Qualsafe Awards Trainer/IQA.
For an experienced Trainer to become a Qualsafe Awards approved First Aid Trainer, you will be required to provide a Log of Experience of Teaching First Aid that includes (within the last three years):

• At least 36 hours of teaching (equivalent to 2 x First Aid at Work courses)
• Assessment of 6 individual First Aid courses

This teaching and assessing experience can have been gained from either regulated or unregulated courses, or even from training in a prehospital care setting.

However, if you are new to training, you will need to provide evidence of the following:

Teaching:

• Delivering a regulated First Aid course (minimum 6 hours), through a QA approved Centre, that covers both theory and practical sessions under the direct supervision of a QA approved Trainer. The Trainer will then need to complete an Evidence of Competency form.
Or
• Delivering a regulated First Aid course (minimum 6 hours), through a QA approved Centre, that covers both theory and practical sessions under the direct supervision of a Qualsafe Awards External Quality Assurer (EQA) – please email info@qualsafeawards.org for more information.
Or (for unregulated courses)
• At least 36 hours of teaching (equivalent to 2 x First Aid at Work courses)

Assessing:

• Assessing on a First Aid course that covers at least 3 practical assessments and 1 MCQ assessment under the direct supervision of an approved Trainer.
Or
• Assessing on a First Aid course that covers at least 3 practical assessments and 1 MCQ assessment under the direct supervision of a Qualsafe Awards External Quality Assurer (EQA) – please email info@qualsafeawards.org for more information.
Or (for unregulated courses)
• Assessment of 6 individual First Aid courses
Yes, like many Awarding Organisations we ask that Centres spend a minimum amount with us each year to remain approved – this is £475.00 (+VAT).

This applies to the purchase of Learner Registrations from Qualsafe Awards only. However, a Centre’s Application Fee will also contribute to this figure in the first year, meaning that during a Centre’s first year with Qualsafe Awards, the minimum spend requirements are only £200 (+VAT).

 

Qualsafe Awards