Ambulance Support Worker – Apprenticeship Standard


Who is this apprenticeship standard for?

This apprenticeship is ideal for those taking their first steps in an emergency and urgent care role, supporting registered and non-registered healthcare professionals in a non-clinical capacity. This could include driving an ambulance while a paramedic looks after the patient or transporting non-critical patients.


Programme Structure

With the mandatory qualifications developed alongside South Central Ambulance Service, this apprenticeship will take approximately 13-18 months to complete. During this time the apprentice will learn about patient care, safely driving ambulance vehicles, assisting with delegated clinical tasks and interventions alongside soft skills such as working as part of a team, effective communication and conflict resolution.

With the Knowledge, Skills and Behaviours (KSBs) gained through this standard, successful apprentices will be competent and job ready as an Ambulance Support Worker.


End Point Assessment Methods

The End Point Assessment consists of:

  • A Simulated Observation
  • A Professional Discussion

Both are equally weighted and can be undertaken in any order. The apprentice does not have to pass one before being able to undertake the other.



The mandatory qualifications included in this apprenticeship are also available as stand-alone Qualsafe Awards qualifications:

These qualifications have been through a review by the National Education Network for Ambulance Services – the trailblazer for this apprenticeship standard – and endorsed as fully fit for purpose.